Business Excellence

There are five powerful lessons in business, lessons carefully developed by the Kvell organization in its never-ending pursuit of excellence. These universal pillars of a successful business—leadership, culture, service, brand and innovation—are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to continually grow the brand.

Throughout this course, you will discover insights that drive the Kvell organization and practice adapting these insights to strengthen your organization to obtain the goal of long-term results.

What You Will Learn:

  • Adapt time-tested Kvell business insights to assess and improve your organization.
  • Develop a leadership vision that inspires dedication and commitment among employees.
  • Apply key elements of the Kvell employee engagement strategy to strengthen your culture.
  • Develop an organization that supports consistent delivery of exceptional quality service.
  • Foster a collaborative environment that draws on the creative resources of your entire organization.
  • Incorporate time-tested principles for building and fortifying brand loyalty.

Who Should Attend

Kvell insights and illustrations are beneficial to anyone interested in discovering the key business practices that make a worldwide success with a desire to adapt these key insights to help drive financial results, repeat business, and a sustainable competitive advantage for their own organization.

Course Details

  • Creativity as a competitive advantage.
  • The power of a leadership vision.
  • Maintaining a corporate culture created by design.
  • Establishing exceptional quality service.
  • Sustaining brand loyalty.

Kvell continues to foster and organize the creative energy of its employees with great success. Learn techniques to capitalize on the diversity and depth of your workforce and how to unearth fresh sources of new and innovative solutions to everyday business challenges.

  • Apply time-tested Kvell concepts and practices to increase creativity and innovation.
  • Use your organizational identity to encourage and enable creative decision-making.
  • Improve business results through structural systems that bring innovations to life.

At Kvell, leadership is not defined by your title – it’s defined by your actions. Our leaders proactively work to align their values with the Company’s vision and the result is a motivated, innovative, and productive workforce. Learn the details of the Kvell perspective on leadership and how to adapt it to your journey.

  • Establish a vision for the future of your leadership.
  • Align the processes and procedures of your organization with your personal and organizational values.
  • Communicate values and vision to all members of your organization.

By applying Kvell’s time-tested approach, you will learn insights that will help your organization not only hire the people that best fit your culture, but also shape them into employees who are comfortable in their roles and know their purpose.

  • Adapt Kvell training strategies that ensure employees are confident in their roles while also reinforcing your organization's culture.
  • Shape your organization's culture based on desired employee behaviors, and select people who fit that culture.
  • Create a supportive environment through genuine care, including employe e recognition, lifestyle support, and eliminating workplace hassles.

Uncover some of the secrets behind the Kvell service culture and processes. Examine the time-tested approaches for delivering world-class Guest service and discover how attention to detail creates a consistent, successful environment for both employees and customers.

  • Develop an organizational culture that supports consistent delivery of quality service.
  • Design quality service standards and processes to raise your level of customer satisfaction.
  • Engage employees, and design settings and processes to help deliver on your quality service commitment.

Since the beginning, Kvell has been creating and sustaining lifelong relationships with its customers while producing strong business results. Explore techniques used to retain customers for life and identify reliable strategies to deliver more effectively on your organization’s brand.

  • Identify the impact brand loyalty has on financial performance and reputation.
  • Expand your products and services to foster repeat business.
  • Sustain a competitive advantage for your organization.